Plans & prices

One membership. One simple price for your home.

Every Ridgewatch member gets the same membership. Your monthly price reflects the size of your roof and whether you’re a homeowner or a landlord. Nothing else.

From£24.99a month

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Already a member? Book a visit · Urgent repair

24-month membershipRolling term, no setup fee
No call-out feeOne scheduled + one urgent visit a year
£150 repair allowance a yearOn your emergency call-out
Yearly roof certificateMOT-style condition report
48h / 24h urgent visit targetsHomeowners / landlords, from day 31

Find your price

Choose your home type and homeowner or landlord. Your price shows straight away.

Attached (up to two storeys)

Joined to neighbours, up to two storeys.

£24.99£29.99 a month

Annual gutter clean
Annual roof condition report and certificate (an MOT-style check)
One scheduled visit and one urgent visit each membership year, with no call-out fee
A £150 repair allowance each membership year on your emergency call-out: repairs up to £150 are free, and £150 comes off bigger jobs
Urgent visits: 48-hour targetUrgent visits: 24-hour target

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Semi-detached (up to two storeys)

Joined to one neighbour on one side, up to two storeys.

£34.99£39.99 a month

Annual gutter clean
Annual roof condition report and certificate (an MOT-style check)
One scheduled visit and one urgent visit each membership year, with no call-out fee
A £150 repair allowance each membership year on your emergency call-out: repairs up to £150 are free, and £150 comes off bigger jobs
Urgent visits: 48-hour targetUrgent visits: 24-hour target

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Detached (up to two storeys)

Stands on its own, up to two storeys.

£44.99£49.99 a month

Annual gutter clean
Annual roof condition report and certificate (an MOT-style check)
One scheduled visit and one urgent visit each membership year, with no call-out fee
A £150 repair allowance each membership year on your emergency call-out: repairs up to £150 are free, and £150 comes off bigger jobs
Urgent visits: 48-hour targetUrgent visits: 24-hour target

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Three-storey home

Any attached, semi-detached or detached house with three storeys.

£54.99£59.99 a month

Ladder access only. For homes where all the included work can be reached safely from our ladders. Your first visit confirms this. If not, we offer a bespoke package with the access equipment included, or you can end with nothing more to pay. Is my home suitable?

Annual gutter clean
Annual roof condition report and certificate (an MOT-style check)
One scheduled visit and one urgent visit each membership year, with no call-out fee
A £150 repair allowance each membership year on your emergency call-out: repairs up to £150 are free, and £150 comes off bigger jobs
Urgent visits: 48-hour targetUrgent visits: 24-hour target

Get my price Get my price

Bespoke

More than three storeys, such as large mansion-style homes, warehouses and commercial buildings.

Priced after a survey

Annual gutter clean
Annual roof condition report and certificate (an MOT-style check)
One scheduled visit and one urgent visit each membership year, with no call-out fee
A £150 repair allowance each membership year on your emergency call-out: repairs up to £150 are free, and £150 comes off bigger jobs
Urgent visits: 48-hour targetUrgent visits: 24-hour target

Request a bespoke quote Request a bespoke quote

Bespoke means more than three storeys: large mansion-style homes, warehouses and commercial buildings. Bespoke is priced after a survey, so there’s no set monthly price. Request a bespoke quote.

Key membership terms (please read before you join)

24-month term, then renewal. Your membership runs for 24 months, then renews for another 24 months. We’ll email you two reminders before it renews, at least 60 and 30 days before, with the date, the price and how to cancel. You can stop it renewing at any time before then by email, with nothing to pay, and you can still cancel within 14 days after it renews.
Minimum roof standard. Your roof needs to meet our minimum standard before membership benefits start. Every roof condition report includes a scoring sheet, and your roof must reach our minimum score on it. We assess this at your first visit, and we explain your score, and anything that’s needed, in writing. You can ask us for a copy of the scoring sheet at any time, including before you join. If your roof doesn’t reach it, your membership goes on hold with no payments taken while we quote for the work. You can use us or your own roofer for the work, and we re-inspect before your membership resumes. Your 24-month term then runs from the date it resumes. If your own roofer’s work still isn’t up to standard, your membership stays on hold, with no payments and no benefits, until your roof passes a re-inspection. If you don’t go ahead, we keep your first payment to pay for the inspection and there’s nothing more to pay.
No setup fees. Your first monthly payment covers setting up your membership.
Cancelling early. If you end your membership before the 24 months are up, you pay the difference between the monthly payments you’ve made and our standard non-member prices for the gutter cleans, roof condition reports and repairs from your repair allowance you’ve already had (not work you paid for separately): gutter clean £10 per metre, roof condition report £350, repair £150 each. If your payments already add up to more, there’s nothing extra to pay. The charge is never more than the monthly payments left in your current term, so ending early never costs more than staying to the end.
Visits and repairs. Each membership year includes one scheduled maintenance visit and one emergency call-out, with no call-out fee for either. Your emergency call-out comes with a repair allowance of up to £150 a year for minor repairs, such as a broken tile or a loose gutter clip. If the repair costs £150 or less, it’s done free as part of your membership. If it costs more, we take £150 off the bill and tell you the price for the rest before any work starts. The allowance is per membership year and doesn’t roll over. Visits you don’t use don’t roll over, and you can’t use next year’s visits early. Extra visits aren’t included, but we can quote for them.
Ladder work only. All included work is done by ladder from the ground. Scaffolding, towers, cherry pickers and other access equipment aren’t included (unless your bespoke package says so) and are quoted separately. The £150 allowance never pays for access equipment.
Three-storey homes. The three-storey price is only for homes where all the included work can be reached safely from our ladders, and your first visit confirms this. If it can’t, we offer you a bespoke package, quoted to include the access equipment needed, and take no further payments while you decide. If you turn the bespoke quote down, your membership ends with nothing more to pay, and we keep your first payment for the inspection.
Visit times. Urgent repairs (water coming in and you need someone there): target within 48 hours for homeowners, 24 hours for landlords. Response times are targets, not guarantees, and urgent repairs start 30 days after you join. Non-urgent visits: within one week. Report urgent repairs in the members-only Urgent repair diary in the Ridgewatch Members community, open every day 8am to 6pm.
Yearly benefits. One gutter clean, one roof condition report, one scheduled visit and one urgent visit per membership year. They don’t roll over and can’t be used in advance.
14-day cooling-off. You can change your mind within 14 days of joining. We book your first visit for after your 14-day cooling-off period. If you’d like it sooner, just ask. If we carry out a visit at your request and you then cancel within the 14 days, you pay an amount in proportion to the service we’ve provided up to the time you tell us, compared with everything your full 24-month membership includes. The early-cancellation charge doesn’t apply. If you cancel within 14 days and we haven’t visited, you get a full refund. See the Terms.

What’s included · Full Terms of Membership

The Ridgewatch membership

What’s included (every member)

Annual gutter clean
Annual roof condition report and certificate (an MOT-style check)
One scheduled visit and one urgent visit each membership year, with no call-out fee
A £150 repair allowance each membership year on your emergency call-out: repairs up to £150 are free, and £150 comes off bigger jobs
A roofing team from our trade partner, RooFix Solutions Ltd, booked for members, so you’re not left chasing trades
Priority urgent repairs (water coming in and you need someone there), booked in a members-only diary open every day, 8am to 6pm: target within 48 hours for homeowners, 24 hours for landlords (targets, not guarantees; urgent repairs start 30 days after you join)
Non-urgent visits within one week
Using your call-outs or repair allowance doesn’t change your price. Any general price change comes with 30 days’ notice, and you can leave free

All included work is ladder work from the ground. Scaffolding, access towers, cherry pickers and other access equipment aren’t included, unless your bespoke package says they are. If a job needs them, we’ll tell you and quote for it separately before anything goes ahead. Your £150 repair allowance can still come off the repair labour and materials in that quote, but never off the cost of the access equipment.

What’s not included

Problems that existed before you joined and are found at your first visit. We’ll tell you about them and can quote to fix them
Storm or structural damage beyond routine maintenance, such as a collapsed chimney, a lost section of roof or damaged roof timbers. We can quote for this separately
Anything involving asbestos
Scaffolding, access towers, cherry pickers and any other access equipment, unless your bespoke package says they’re included. All included work is ladder work from the ground. If a job needs access equipment, we quote for it separately first, and the £150 repair allowance can’t be used towards it
Full roof replacements or large-scale renewals
The part of any repair above the £150 allowance, and any visits beyond your one scheduled and one urgent visit a year. We quote first, and nothing goes ahead without your agreement
Damage inside the home, including decoration and contents
Work by other trades (Ridgewatch is roof work only)
Flat roof work beyond routine checks and small repairs within the £150 allowance. Anything larger is quoted first
Urgent repairs in the first 30 days of a new membership
Any benefits while your membership is on hold because your roof doesn’t meet our minimum standard

See the full list →

The only differences between homeowner and landlord memberships are the urgent visit target (48 hours or 24 hours) and the price.

Monthly prices

Same membership for every home; price reflects the size of your roof.

Monthly prices. Bespoke is priced after a survey. All memberships include every benefit listed above · 24-month rolling term, renews automatically · no setup fee.
Your home	Homeowner (a month)	Landlord (a month)	Get started
Attached (up to two storeys)	£24.99	£29.99	Homeowner · Landlord
Semi-detached (up to two storeys)	£34.99	£39.99	Homeowner · Landlord
Detached (up to two storeys)	£44.99	£49.99	Homeowner · Landlord
Three-storey home	£54.99	£59.99	Homeowner · Landlord
Bespoke More than three storeys, such as large mansion-style homes, warehouses and commercial buildings	Priced after a survey	Priced after a survey	Request a bespoke quote
Urgent visit target A target, not a guarantee. Urgent repairs start 30 days after you join.	48 hours	24 hours	–

Landlord with five or more properties? Each property is its own membership, and we take 20% off your combined monthly total. How portfolio pricing works.

How your price is worked out

Your type of home and how many storeys it has. Attached, semi-detached or detached (up to two storeys), a three-storey home, or bespoke (more than three storeys, or a commercial building).
Homeowner or landlord. Landlord memberships cost £5 a month more because the urgent visit target is 24 hours instead of 48.
Using your call-outs or repair allowance doesn’t change your price. Any general price change comes with 30 days’ notice, and you can leave free.
At renewal. We may change your monthly price by emailing you at least 30 days before the change takes effect. We’ll tell you the new price and when it starts. If you don’t want to accept it, you can end your membership before the new price starts, with no early-cancellation charge. We’ll also confirm your price before each renewal.

What counts as a three-storey home?

Any attached, semi-detached or detached house with three storeys. A three-storey home is £54.99 a month for homeowners and £59.99 a month for landlords.

Ladder access only. The three-storey price is only for homes where all the included work can be reached safely from our ladders, and your first visit confirms this. If it can’t, we offer you a bespoke package, quoted to include the access equipment needed, and take no further payments while you decide. If you turn the bespoke quote down, your membership ends with nothing more to pay, and we keep your first payment for the inspection.

What counts as bespoke?

Anything above three storeys: large mansion-style homes, warehouses and commercial buildings. Bespoke has no set price. It’s priced after a survey, and we confirm your monthly price before you join.

Request a bespoke quote

Small jobs now, fewer big bills later. A clear gutter and a yearly check stop the Mossy One and friends before they cause damp.

Prevention is cheaper than cure. Small roof jobs done on time help stop bigger bills later.

Why prevention pays →

Plans and prices: questions

Which type is my home?

Attached: joined to neighbours, up to two storeys. Semi-detached: joined to one neighbour on one side, up to two storeys. Detached: stands on its own, up to two storeys. Three-storey home: any attached, semi-detached or detached house with three storeys. Bespoke: more than three storeys, such as large mansion-style homes, warehouses and commercial buildings. Terraced and end-of-terrace homes count as Attached. Flats and maisonettes are Bespoke for now.

What if my home type turns out to be different at the first visit?

You tell us your type of home and how many storeys it has when you join, and our roofer checks this at your first visit. If it’s different, we’ll tell you the correct monthly price before anything changes. You can then move to the correct price from your next payment, or end your membership without an early-cancellation charge.

Is my three-storey home suitable?

Most are, but not all. The three-storey price is only for homes where all the included work can be reached safely from our ladders, and your first visit confirms this. If it can’t, we offer you a bespoke package, quoted to include the access equipment needed, and take no further payments while you decide. If you turn the bespoke quote down, your membership ends with nothing more to pay, and we keep your first payment for the inspection. A home is usually unsuitable if some of the roof, gutters or chimney can only be reached with a specialist ladder, scaffolding or other access equipment, which is common on some older, taller houses. Not sure? Tell us when you join and our roofer will check at your first visit. Terms, section 15.

Why do landlords pay more?

Landlord memberships include a faster urgent visit target: 24 hours instead of 48. Everything else is the same.

Is there a minimum term?

Yes. Ridgewatch is a 24-month rolling term. It renews automatically every two years, and we’ll email you two reminders before it does, at least 60 and 30 days before.

What happens if I cancel early?

If you cancel before the end of your 24 months, you pay the difference between the monthly payments you’ve made and our standard non-member prices for the gutter cleans, roof condition reports and repairs from your repair allowance you’ve already had (not work you paid for separately): gutter clean £10 per metre, roof condition report £350, repair £150 each. If your payments already add up to more, there’s nothing extra to pay. The charge is never more than the monthly payments left in your current term, so ending early never costs more than staying to the end. You also have a 14-day cooling-off period when you first join.

Is there a setup fee?

No. Your first monthly payment covers setting up your membership.

Does using Ridgewatch increase my monthly price?

No. Using your call-outs or repair allowance doesn’t change your price. Any general price change comes with 30 days’ notice, and you can leave free.

See your price

Postcode, home type, homeowner or landlord. That’s it.

Get my price What’s included