Three round fluffy gutter gremlins on a gutter

Roof maintenance membership

Meet the gutter gremlins. Ridgewatch clears them out.

Moss, leaves and nests block gutters and cause leaks. Regular visits help catch them early.

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Membership from £24.99 a month · across the East of England

Already a member? Book a visit · Urgent repair

24-month membershipRolling term, no setup fee
No call-out feeOne scheduled + one urgent visit a year
£150 repair allowance a yearOn your emergency call-out
Yearly roof certificateMOT-style condition report
48h / 24h urgent visit targetsHomeowners / landlords, from day 31

What Ridgewatch is

Roof maintenance, sorted. Before it becomes a repair.

Ridgewatch is a roof maintenance membership for homes across the East of England. You get an annual gutter clean, a yearly roof condition report and certificate, one scheduled maintenance visit and one emergency call-out a year with no call-out fee, a £150 repair allowance a year on your emergency call-out, and a roofing team from our trade partner, RooFix Solutions Ltd, booked for members. One membership for every home, priced by the size of your roof.

Key membership terms (please read before you join)

24-month term, then renewal. Your membership runs for 24 months, then renews for another 24 months. We’ll email you two reminders before it renews, at least 60 and 30 days before, with the date, the price and how to cancel. You can stop it renewing at any time before then by email, with nothing to pay, and you can still cancel within 14 days after it renews.
Minimum roof standard. Your roof needs to meet our minimum standard before membership benefits start. Every roof condition report includes a scoring sheet, and your roof must reach our minimum score on it. We assess this at your first visit, and we explain your score, and anything that’s needed, in writing. You can ask us for a copy of the scoring sheet at any time, including before you join. If your roof doesn’t reach it, your membership goes on hold with no payments taken while we quote for the work. You can use us or your own roofer for the work, and we re-inspect before your membership resumes. Your 24-month term then runs from the date it resumes. If your own roofer’s work still isn’t up to standard, your membership stays on hold, with no payments and no benefits, until your roof passes a re-inspection. If you don’t go ahead, we keep your first payment to pay for the inspection and there’s nothing more to pay.
No setup fees. Your first monthly payment covers setting up your membership.
Cancelling early. If you end your membership before the 24 months are up, you pay the difference between the monthly payments you’ve made and our standard non-member prices for the gutter cleans, roof condition reports and repairs from your repair allowance you’ve already had (not work you paid for separately): gutter clean £10 per metre, roof condition report £350, repair £150 each. If your payments already add up to more, there’s nothing extra to pay. The charge is never more than the monthly payments left in your current term, so ending early never costs more than staying to the end.
Visits and repairs. Each membership year includes one scheduled maintenance visit and one emergency call-out, with no call-out fee for either. Your emergency call-out comes with a repair allowance of up to £150 a year for minor repairs, such as a broken tile or a loose gutter clip. If the repair costs £150 or less, it’s done free as part of your membership. If it costs more, we take £150 off the bill and tell you the price for the rest before any work starts. The allowance is per membership year and doesn’t roll over. Visits you don’t use don’t roll over, and you can’t use next year’s visits early. Extra visits aren’t included, but we can quote for them.
Ladder work only. All included work is done by ladder from the ground. Scaffolding, towers, cherry pickers and other access equipment aren’t included (unless your bespoke package says so) and are quoted separately. The £150 allowance never pays for access equipment.

What’s included · Full Terms of Membership

The usual suspects

Meet the gutter gremlins

Three cheeky troublemakers move into gutters every year. Left alone, they send rainwater where it shouldn’t go. Your Ridgewatch visits evict them.

Gutter gremlin

The Mossy One

Moss grows on roofs, washes into gutters and holds water like a sponge, so rain can’t drain away. Your annual gutter clean clears it out.

Gutter gremlin

The Leaf Hoarder

Leaves pile up in gutters and downpipes until rainwater has nowhere to go but over the edge and down your wall. Your annual gutter clean clears them out.

A round fluffy ball of twigs with a little nest on top

Gutter gremlin

The Bird’s Nest Builder

Old nests and twigs block gutters and outlets. We clear the debris at your gutter clean and check outlets at your yearly roof check. Active nests are protected by law, so we leave those alone.

Who is Ridgewatch for?

Homeowners

Keep on top of small issues before they turn into big ones. Build a service history that supports your home’s value.

Ridgewatch for homeowners

House keys being handed over at a front door

Landlords

A faster urgent response target (24 hours) and clear, dated records that help you evidence good repair and responsible management.

Ridgewatch for landlords

Roofer on a ladder refitting the gutter of a brick house

What every member gets

Everything you need to stay ahead of roof problems. The same for every home.

Annual gutter clean
Annual roof condition report and certificate (an MOT-style check)
One scheduled visit and one urgent visit each membership year, with no call-out fee
A £150 repair allowance each membership year on your emergency call-out: repairs up to £150 are free, and £150 comes off bigger jobs
A roofing team from our trade partner, RooFix Solutions Ltd, booked for members, so you’re not left chasing trades
Priority urgent repairs (water coming in and you need someone there), booked in a members-only diary open every day, 8am to 6pm: target within 48 hours for homeowners, 24 hours for landlords (targets, not guarantees; urgent repairs start 30 days after you join)
Non-urgent visits within one week
Using your call-outs or repair allowance doesn’t change your price. Any general price change comes with 30 days’ notice, and you can leave free

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Small jobs now, fewer big bills later

When a gutter blocks, rainwater can overflow, run down the outside wall and show up inside as damp. A professional gutter clean on a medium semi-detached home typically costs £100–£150. Damp proofing an external wall typically costs £1,000–£3,000.

Typical costs, not quotes. Source: Checkatrade gutter cleaning and damp proofing cost guides (accessed 26 October 2026).

Ridgewatch does the small jobs on a regular cycle, so you’re planning, not reacting.

The Mossy One holds water in your gutters and slows the flow. Your annual gutter clean clears it out.

Prevention is cheaper than cure. Small roof jobs done on time help stop bigger bills later.

Why prevention pays →

How it works

Get your price and join online. Postcode, home type, homeowner or landlord, then secure checkout.
First visit. We book your first visit for after your 14-day cooling-off period, check your roof meets our minimum standard and record a baseline.
Your yearly cycle. Annual gutter clean and roof condition report and certificate.
Repair requests. One scheduled maintenance visit and one emergency call-out a year, with no call-out fee and a £150 repair allowance a year on the emergency call-out.

See how it works in full →

When you need us

Urgent: water coming in

When water is coming in and you need someone there, our target is to be with you within 48 hours for homeowners and 24 hours for landlords. These are targets, not guarantees, and urgent repairs start 30 days after you join.

Everything else

Non-urgent visits are booked within one week. Call-outs are free either way.

See what’s included →

Find your price

Pick your home type and whether you’re a homeowner or landlord. Anything over three storeys, or a commercial building, is bespoke and priced after a survey.

See the full price table →

Find your price

Same membership for every home; price reflects the size of your roof.

My home is…

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HomeownerLandlord

£24.99 a month

Includes everything in the membership. 24-month rolling term. No setup fee.

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Roofer in hi-vis on a ladder clearing moss from a gutter

A membership backed by a working roofing team

Ridgewatch is a service from Embrace Your Chaos, delivered with our trade partner RooFix Solutions Ltd. You’re dealing with a roofing team, not a call centre.

Clear booking and communication
Written records and a yearly certificate
Practical advice you can act on

Common questions

Is Ridgewatch one membership or several?

One. Every member gets the same benefits. Your monthly price depends only on your type of home and whether you’re a homeowner or a landlord.

How much does it cost?

From £24.99 a month for homeowners and from £29.99 a month for landlords. See every price.

Is there a minimum term?

Yes. Ridgewatch is a 24-month rolling term that renews automatically every two years. We’ll email you two reminders before it renews, at least 60 and 30 days before.

Is there a setup fee?

No. Your first monthly payment covers setting up your membership.

Are call-outs really free?

Yes, on your included visits. Each membership year includes one scheduled visit and one urgent visit, with no call-out fee for either. Extra visits aren’t included, but we can quote for them.

What counts as urgent?

Water coming in and you need someone there. Everything else is booked within one week.

Ready when you are

Check your postcode and see your monthly price in under a minute.

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